Our helpdesk is available from
8.00 am – 6.00 pm, Monday to Friday.
After hours support is covered until
8.00 pm Monday to Friday.
IT Services.
Helpdesk Services
Our helpdesk team is covered by Level 1 and Level 2 support technicians that are able to diagnose and fix small problems to making changes to firewalls and advanced configuration to network equipment.
Additionally, for customers requiring extended helpdesk services after hours a paging service is available which covers between 8.00 pm – 8.00 am the following day.