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Managed Services

Managed services are for customers who want us to manage their network infrastructure and provide helpdesk services.

Managed services are usually in the form of a contract based on a fixed negotiated monthly fee. The contracts are usually for 12 months or more.

Services we managed on behalf of the customer are:

  • Procurement of hardware
  • Software license renewals
  • Server management and warranty
  • Network equipment configuration and management, ie) Routers, Switches, Firewalls.
  • Helpdesk services including web, telephone and remote control assistance.